When importing user data via CSV, what happens to the settings for language or country?

When importing user data via CSV, the settings for language or country will indeed prevent automatic data capture. This is because during a CSV import of user data, Braze does not automatically capture these settings directly from the user’s device or system. Instead, to ensure that important localization settings such as language or country are accurately reflected in Braze, they need to be explicitly defined in the CSV file or set manually after the import.

If these settings are omitted or not included in the CSV, any potential automatic data capture that might occur through other means is hindered. Consequently, if language or country settings are not properly managed, it can lead to incomplete user profiles and affect how communications are tailored to users. This highlights the importance of correctly populating all relevant fields in the CSV to optimize user engagement through precise targeting based on their locales.